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Shipment processing time
All orders are processed within 1 hour. Orders are not sent out during our operating hours, which are between 7am and 7pm.
If we are experiencing a high volume of orders, deliveries may be delayed by a few minutes. Please allow one hour in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.
At any point, you can contact +256 751 547004 via phone call or whatsapp to confirm the status of your delivery. You can also track it’s status in your portal.
How Delivery is Handled
We send deliveries using SafeBoda, and the delivery fees charged by them are footed by the purchaser on delivery. If SafeBoda is unavailable, we use our trusted deliverers who charge similar rates.
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